Levinson Eliminates Consumer Affairs Division for Cost Savings

Atlantic County plans to eliminate its Division of Consumer Affairs at a savings of $146,574.

County Executive Dennis Levinson explained that as of April 1, 2011 all consumer affair complaints regarding Atlantic County residents and/or businesses will be directed to the New Jersey Division of Consumer Affairs, Office of Consumer Protection.

According to Levinson this decision was based on several factors, most important being that the number of complaints and inquiries no longer support the cost of continued operation. Less than half of the division?s complaints are submitted by county residents.

?The state office has improved its services and currently includes more than 100 investigators who are capable of meeting the needs of our residents as compared to only one investigator in our own county office,? he stated.

Levinson also noted that the state does not require counties to provide consumer affairs offices.

The majority of cases received by the Atlantic County Division of Consumer Affairs involve auto sales and service complaints and home contracting disputes, some of which are more appropriately resolved through civil court action.

Residents may contact the NJ Division of Consumer Affairs, toll free, at 1-800-242-5846 or visit www.njconsumeraffairs.gov for more information or to file a complaint.


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